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please allow 5-7 business days for retails order ,
7-10 business days for wholesale orders to process and ship your orders. When you hair arrive it is ready to install .no need to shampoo unless you are planning on coloring. if You plan to color the hair. Please let us know in note section of your order.
When shopping from our raw hair collection, please know that those strands are unprocessed. They are harvested from 1 donor and cleansed. If you see a pattern that you like and need more than 5 ounces. chances are you‘ll Have to find another bundle with a similar pattern close enough to match. Or you can email us with the item numbers and have us place them side by side . We‘ll Take a photo and send it to you so you can see if the blend works for you. When you see what you like grab it ,because once it’s gone, that’s it! You’ll have to wait til the next round to see the new harvest. The hair is pure and simply beautiful. We are working on taking better photo that do the hair justice. Please note that Raw hair that is described as BULK is NOT for a sew in weave. Bulk hair can be used to make I tip hair, Brazilian knot extensions, wigs ventilation, handtied weft and etc..
While shopping with us, we want you to be completely happy with the experience. If you have questions about us, our products, or even shipping, get in touch! We hope you continue to shop with us for many years to come.
please note we have a no refund policy. You are purchasing raw hair, no patterns or texture are alike.
Questions and comments, please feel free to reach out. We will get back to you at our earliest convenience.